Privacy Policy

1. Introduction

AverraTrade (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website averratrades.com or use our B2B sourcing platform.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register, place an order, or contact us:

• Full name and company name
• Email address (business and personal)
• Phone number including WhatsApp
• Billing and shipping address
• Tax identification number (where applicable)
• Payment information (processed securely via third-party gateways)

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the platform
• Referring URLs and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and manage your account
• To communicate with you about products, services, and promotions
• To verify supplier and buyer identities and prevent fraud
• To improve our platform, products, and user experience
• To comply with legal obligations and enforce our terms of service
• To send transactional emails, invoices, and order confirmations
• To provide customer support and respond to inquiries

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, including payment processing, shipping logistics, email delivery, and website analytics.

4.2 Business Partners

When you engage in a transaction, we may share relevant information with the supplier or buyer involved to facilitate the order.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of AverraTrade, our users, or others.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and personalize content. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for basic platform functionality and security
• Analytics Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track advertising effectiveness and campaign performance

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Two-factor authentication for administrative access

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, contact us at sales@averratrades.com. We will respond within 30 days.

9. GDPR Compliance (EU Users)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data includes:

• Performance of a contract (order fulfillment)
• Legitimate business interests (platform improvement, fraud prevention)
• Legal obligations (tax, regulatory compliance)
• Your explicit consent (marketing communications)

10. International Data Transfers

As a global B2B platform, your data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children’s Privacy

Our platform is intended for business use only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will promptly delete it.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our platform after changes constitutes acceptance of the updated terms.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: