Shipping Policy
Last Updated: June 2026
AverraTrade is a global B2B sourcing and export platform specializing in wholesale and bulk shipments. We partner with leading international logistics providers to deliver your orders via air freight, sea freight, and land transport, ensuring cost-effective and reliable delivery worldwide.
Shipping Methods
We offer three primary shipping modes tailored to your volume, urgency, and budget requirements. All shipments are fully insured and tracked.
Sea Freight
- Transit Time: 20-40 days
- Best For: Bulk orders, heavy cargo
- Capacity: 20ft / 40ft containers
- Tracking: Full vessel tracking
- Insurance: Up to €100,000
- Service: FCL & LCL available
Air Freight
- Transit Time: 3-7 days
- Best For: Time-sensitive, high-value
- Capacity: 100kg – 10,000kg
- Tracking: Real-time flight tracking
- Insurance: Up to €50,000
- Service: Door-to-door available
Land Transport
- Transit Time: 3-14 days
- Best For: Regional distribution
- Capacity: FTL & LTL available
- Tracking: GPS real-time tracking
- Insurance: Up to €25,000
Shipping Comparison
| Service | Transit Time | Pricing | Min. Order | Max. Weight | Tracking |
|---|---|---|---|---|---|
| Sea Freight (FCL) | 25-40 days | €2,500 – €8,500 | 1 x 20ft | 28,000 kg | ✓ Full |
| Sea Freight (LCL) | 25-40 days | €85 – €150/m³ | 2 m³ | 15,000 kg | ✓ Full |
| Air Freight | 3-7 days | €8.50 – €15.00/kg | 100 kg | 10,000 kg | ✓ Real-time |
| Air Express | 1-3 days | €15.00 – €25.00/kg | 50 kg | 500 kg | ✓ Real-time |
| Land Transport (FTL) | 3-14 days | €1,200 – €3,800 | 1 Truck | 24,000 kg | ✓ GPS |
| Land Transport (LTL) | 5-14 days | €85 – €200/pallet | 1 Pallet | 1,000 kg | ✓ GPS |
Note: All prices are estimates and subject to fuel surcharges, seasonal demand, and destination country. Final quotes are provided upon order confirmation.
International Shipping & Logistics
Global Coverage
AverraTrade serves clients in over 120 countries with dedicated logistics partners in key markets:
Customs & Compliance
- We provide full customs brokerage and clearance services
- All necessary export documentation is prepared by our team
- Import duties, taxes, and VAT are the responsibility of the buyer
- We offer Incoterms® options: EXW, FOB, CIF, DDP, and DAP
- Hazardous materials and special handling available upon request
Trade Compliance
- Full compliance with international trade regulations
- Sanctions screening and restricted party checks
- Export license management when required
- Preferential trade agreements (EU, USMCA, AFCFTA, etc.)
Order Processing & Logistics
Processing Timeline
- Order Confirmation: Within 24-48 hours of payment
- Documentation: 2-3 business days for export documents
- Pickup/Collection: 3-5 business days from order confirmation
- Customs Clearance: 2-5 business days (varies by destination)
Bulk Order Requirements
- Minimum order quantities vary by product and shipping method
- Container loads: 20ft (approx. 28,000 kg) or 40ft (approx. 28,000 kg)
- Air freight: Minimum 100 kg per shipment
- Land transport: Full truckload (24,000 kg) or partial loads available
Customs Documentation
- Commercial invoice
- Packing list with weights and dimensions
- Bill of lading (sea) / Air waybill (air)
- Certificate of origin (when applicable)
- Phytosanitary certificates (for agricultural products)
- Product-specific compliance certificates
Cargo Insurance
We offer comprehensive cargo insurance to protect your investment during transit.
- Standard Coverage: Included with all shipments (value up to €50,000)
- Enhanced Coverage: Up to 110% of cargo value (additional premium)
- Coverage Types: All-risk, total loss, and general average
- Claims Process: We handle all insurance claims on your behalf
- Documentation: Insurance certificates provided with every shipment
For high-value shipments, we strongly recommend enhanced insurance coverage. Contact our logistics team for a personalized insurance quote.
Real-Time Tracking & Visibility
Stay informed throughout your shipment journey with our advanced tracking capabilities.
- Sea Freight: Vessel tracking with estimated arrival times
- Air Freight: Real-time flight status and shipment location
- Land Transport: GPS tracking with geo-fencing alerts
- Automated email and SMS notifications at key milestones
- 24/7 access to our client portal for shipment updates
Delivery & Logistics Support
Delayed Shipments
- We monitor all shipments and proactively communicate delays
- Contingency plans for port congestion, weather, and customs delays
- Dedicated logistics coordinator assigned to your account
Damaged or Lost Cargo
- Report any damage or loss within 7 days of delivery
- Documentation required: Photos, survey report, and delivery receipt
- We manage the insurance claim process on your behalf
- Expedited replacement or refund arrangements
Demurrage & Detention
- Free time periods vary by port and container type
- Demurrage and detention charges are the buyer’s responsibility
- We provide guidance to minimize these costs
- Extension requests can be arranged in advance
Volume Shipping Discounts
As a wholesale partner, you can benefit from our volume shipping program:
- 5% discount on sea freight for 5+ containers per month
- 7% discount on air freight for 10,000+ kg per month
- 10% discount on combined shipping volume (air + sea + land)
- Dedicated account manager for logistics planning
- Custom shipping solutions for regular importers
Logistics Support
Our logistics team is available to assist with all your shipping and freight needs.
Response Time: All logistics inquiries are responded to within 4 hours during business hours.